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Care Tips for wigs You Should Know
1. Wash your wig every 2 to 3 weeks or every few wearings, as needed.
2. Always use the most mild shampoo or specially formulated products to wash and style your human hair wigs to keep the hair soft and manageable. wash and style your wig to keep the fiber vibrant and looking it's best.
3. Always rinse human hair with the water flowing in the same direction of the hair to avoid matting and tangles.
4. Never use hot water when washing, as it may loosen the wig construction, the wefts and cause damage to the fiber.
5. Never twist or rub your wig vigorously while washing or drying.
6. Keep your synthetic wig away form any heat source, including standard hair dryers, curling irons, wood fires, ovens, spas, etc. to avoid causing irreparable damage to the fiber.
7. Never expose the wigs under the sun in a long time and air dry is the best.
8. Have two wigs ready to wear at all times. This way when you are washing one wig, you have a back up which is ready to go. Plus, rotating between wigs also helps to extend the life.
We ship item via EMS, DHL, China Post.
EMS: 5-12 work days.
DHL/ FEDEX: 5-7 work days.
ePacket Post: 10-20 work days.
If your address is remote area in your country in DHL system, we will ship the parcel by FEDEX or EMSinstead to avoid this extra fee that shall be burdened by buyer.
We shall have no liability for any failure to deliver items ordered or for any delay or for any damage or defect that is caused by events or circumstances beyond our control.
Our price does not include taxes, VAT, or other hidden charges.
Please kindly note:
1) If the purchase is defective upon receipt, please contact us within 24 hours from receipt of your purchase.
2) If you receive a wrong item, please take a picture of the received item and email it to us. Upon confirmation, we will ship you the correct items.
3) The items must be returned in the original packing material and received in "like new" condition
4) If the item is damaged by buyer, we will not accept any change or refund. Thank you for your understanding
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Return Policy: If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
Seller Service: On-time Delivery, If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
Protecting Your Purchase from Click to Delivery
Full Refund, if you don't receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Full or Partial Refund, if the item is not as described
If your item is significantly different from the seller's product description, you can choose